Eligibility
Our buyback policy is applicable to selected products purchased through our official website and other recognized sales channels.
- Applicable for jewellery, solitaire diamonds, and gold coins/bars
- Buyback is eligible after 14 days from the date of purchase
- Valid invoice is mandatory
Where to Initiate Buyback
Customers may initiate buyback through our official channels.
- Return the product to the registered address mentioned on our website
- Or visit an authorized retail outlet
- Original invoice must be presented
Buyback Value Calculation
The buyback value is determined based on prevailing market rates and product category.
- Gold Jewellery: 96% of benchmark gold rate
- Diamond Jewellery:
- 100% gold value (current rate)
- 80% diamond value (as per invoice, less discount given)
- Platinum Jewellery:
- 95% platinum rate
- 80% diamond value
- Gold Coins/Bars: 96% of gold rate
Silver Buyback Rates
Silver products are evaluated based on purity and transaction type.
- 99.9 purity:
- 90% for cash
- 95% for exchange
- 92.5 purity:
- 85% for cash
- 90% for exchange
Valuation Process
Every product undergoes a detailed evaluation to ensure fair pricing.
- Valuation based on prevailing market rates
- Final value considers:
- Product condition
- Quality
- Market factors
- Discount given at purchase will be deducted
Quality Check & Approval
All buyback requests are subject to verification and approval.
- Quality inspection conducted by experts or certified lab
- Process may take up to 3 working days
- Final value confirmed post inspection
Payment Process
Payments are processed securely through official banking channels.
- Payment via:
- Account Payee Cheque
- NEFT / RTGS
- Processing time: 7–10 working days
- Payment issued only in the name of invoice holder
Required Documents
To comply with regulations, identity verification is required.
- Aadhaar Card
- PAN Card
- Passport
- Driving License
- Voter ID
Special Conditions
Certain product categories and conditions may affect buyback eligibility.
- Custom-made or altered products follow separate policies
- Promotional product buyback terms may vary
- Exchange and buyback subject to company evaluation
Legal & Discretion
Jawadi Gold and Diamonds reserves the right to modify and evaluate all transactions under this policy.
- Terms may be updated without prior notice
- Final decision rests with Jawadi Gold and Diamonds
- Disputes subject to jurisdiction of Chennai, Tamil Nadu
Our Assurance
At Jawadi Gold and Diamonds, we are committed to offering fair value, transparency, and trust—ensuring your jewellery continues to hold value beyond purchase.
Need Assistance with Buyback?
Our team is here to guide you through a transparent and fair buyback process, ensuring complete confidence in the value of your jewellery.